Effective Date: July 22, 2026
ChatSieve is sold on a recurring subscription, billed through Paddle.com Market Limited (Paddle), our Merchant of Record. The clauses below are the billing, cancellation, and refund terms from our Terms of Service, reproduced here for visibility.
Paid subscriptions are billed through Paddle.com Market Limited, our Merchant of Record ("Paddle"). Paddle handles payment collection, invoicing, and applicable sales tax/VAT on our behalf, and its terms and privacy policy govern the payment transaction itself. Fees are described on our pricing page or in an order form and are payable in advance on a recurring basis (monthly or annually, as selected) unless otherwise agreed in writing. All fees are exclusive of taxes unless stated otherwise; taxes are calculated and collected by Paddle as required by law. Except where required by law or expressly stated in these Terms, fees are non-refundable. We may change our pricing with at least 30 days' notice before the change applies to an existing subscription's renewal. Failure to pay outstanding fees may result in suspension of access to the Service until payment is received.
We may offer free trials at our discretion. At the end of a trial period, continued use of the Service may require a paid subscription. Customers may cancel a subscription at any time through the Portal or by contacting info@chatsieve.com; cancellation takes effect at the end of the current billing period, and no partial refunds are issued for the remainder of that period except as required by law.
Questions about a charge or a cancellation? Contact us at info@chatsieve.com.
Candidate pre-screening software for recruitment and staffing agencies.